To allow all Australians to enjoy the best quality of life possible.

Welcome to Cality Care (formerly ARC Care and Ability), an NDIS-approved home care service empowering the independence of Australians living with a disability. We are dedicated to supporting you to achieve your personal lifestyle goals. Since 2015, we have been working hard to give you the peace of mind you deserve with a service you can truly depend on for the betterment of your lifestyle.

Founded after 20 years of providing nationally-recognised qualifications to thousands of care workers across Australia, we’re now able to provide the best quality people to support you. Our support workers are trustworthy, reliable individuals with all the security checks in place to ensure you are left in only the most capable hands. 

Our team of support workers, care coordinators and rostering professionals are committed to listening to you and your representatives to not only understand the support and care that you require but also offer you the convenience and swift response rate you have come to know and love from Cality Care. 

We currently offer support services in Sydney, Brisbane and Gold Coast


  • “The level of customer service that Cality Care provides is excellent and is refreshing to see from a company. I am not usually one to recommend the services of an agency but I have happily referred Cality Care to other families I know and am willing to provide further details should you require it.”

    Mar T
  • “It’s refreshing to be able to work with an organisation who will listen to what your needs are and then come back to you with a solution that fits your requirements, not just an “off the shelf” one. Their skilled employees also support us whilst providing space and not making us feel under pressure in any way.”

    Arran H


How can we support your needs? Give us a call on 1300 935 417 to speak with our experienced team, or fill out the form below and we’ll get back to you within one business day!

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